Recognizing and Rewarding Teamwork

Recognizing and Rewarding Teamwork

Watching little kids play soccer can be downright hilarious. When they first start out playing, they all swarm the ball and accidentally kick each other. As they learn, though, they realize just how important teamwork is – and how it works. Rewarding teamwork isn’t just limited to the soccer field, though. Kids need to learn how it works in all sorts of settings – even at the orthodontist. Hey – it takes a team to make it through those braces, right? Make rewarding teamwork fun Using an incentive or gaming program is a great way to reward the patient. After all, it’s only hugely important that they stay motivated and compliant, right? Letting them set the rewards can go a long way, too. That way, they’re working towards things they want to earn. Then, let them know who they can count on as their teammates. Who do they have? Well, we sure hope that their folks are on their team! Keep some “Parent Prizes” on hand Nobody likes nagging. Parents especially hate nagging their kids to brush and floss their teeth every day. Reminding them to change out rubber bands or to wear the infamous headgear isn’t any more fun. Why not find a way to keep your patient’s parents motivated, too? Okay, so you’ll have to set the limits on what parent prizes you offer. Because while many parents would love an open bar, that may create a hassle with other parents (and your local liquor licensing board). Instead, let them earn some small prizes (because you can never have enough pens!) or let them earn points towards...
3 Tips to Better Engage your Orthodontic Patient

3 Tips to Better Engage your Orthodontic Patient

“Kids these days…” If you can appreciate that phrase, odds are you’re a parent, a grandparent, or you work with kids every day. Not that the phrase is always a negative one – in fact, working with kids is a fantastic career! However, when it comes time to engage your orthodontic patient, you’re going to want their full attention. So how can you do that? Here are 3 top tips to grab your patients by their eyeballs so that you have their full attention. 1. Engage your orthodontic patient through technology As your patient comes into the practice, odds are they’re trying to connect to some sort of free WiFi connection. In fact, we’re willing to bet you probably already provide that as a way to promote patient (and family) satisfaction. Well, you’re already getting them to click on a button that says they agree with whatever your internet rules are, right? Why not change that up a bit. Instead of having them agree to the rules they’ve never read for the umpteenth time, have them answer 2-3 questions about their care plan. Ask them to honestly answer if they’ve taken care of their teeth. If your internet provider can swing it, make them answer a question or two periodically to stay connected. Yes, you’re holding their internet hostage. But they’ll totally pony up for it. Hey – they have some candies to crush. 2. Play educational spots on the TV One of our favorite dentist and orthodontist additions was the TV in the ceiling. Seriously – whoever thought of that should get the Nobel Peace Prize. Why not take...